F-Biz by Fayvad F-Biz by Fayvad

Guides / Find & fix sales

Find a sale and fix mistakes

Wrong item, wrong amount, or a double tap—it happens. F-Biz keeps a clear transaction history so you can find the ticket, and owners can void recent sales with Fix sale.

F-Biz transactions history list
Start in Transactions when you need to locate a sale by day or customer.

Use transaction history

  • Open Transactions (Full mode bottom bar)
  • Find the sale by time, amount, customer, or receipt details
  • Open the sale to review line items, payment method, and receipt
  • Export or share records when you need proof for a dispute or loan pack

Fix sale (owners)

Fix sale lists recent non-voided sales (about the last 7 days). Search by amount if you remember the total, open the sale, confirm details, then void.

  • Voiding reverses the sale impact (including stock and PAYG credits where applicable)
  • Confirm carefully—void is for real mistakes, not routine edits
  • Staff/cashier roles typically cannot void; ownership keeps the till accountable
F-Biz sale detail and receipt view
Open the sale detail before you void—check items, payment, and receipt number.

Good habits

  • Fix mistakes the same day when possible
  • Prefer void + re-sell over “adjusting memory” in a notebook
  • Reconcile cash and M-Pesa after busy voids so the till still matches

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